United States delivery
SilverEase is built for customers across the United States. Shipping charges and the current delivery estimate are shown at checkout before you pay. Please review the product page as well, because production time can vary by item.
How fulfillment works
Products may be fulfilled by different trusted partners, including Printful and Trendsi. Some pieces are made after you order; others are shipped from a partner facility. This helps us offer a wider range of comfortable styles, but it also means items in one order may arrive in separate packages and on different days.
Tracking and support
We email tracking information when an order ships. If a parcel is delayed, an address needs correcting or you have a question about your delivery, contact us with your order number as soon as possible.
30-day returns
You may request a return within 30 days of delivery if you change your mind or need a different size. Items must be unworn, unwashed and in their original condition. You may try clothing on indoors to check the fit.
How to request a return
Email jodyband16102000@gmail.com with your order number and the items you wish to return. Please contact us before posting anything back; the address on your parcel may not be the correct return address.
Return costs and refunds
For a change of mind or size, you pay the return shipping cost. Original shipping charges are not refunded for voluntary returns. Once we receive and inspect an eligible return, we refund the item price to your original payment method and email you a confirmation. Your payment provider may need additional time to post the refund.
Damaged, defective or incorrect items
Contact us promptly with your order number, a description of the problem and clear photos if available. We will arrange an appropriate replacement or refund and cover necessary return shipping when the item is defective, damaged or incorrect.
This policy does not limit any mandatory consumer rights that apply to your purchase.